Delivery cost
Finland
Free delivery for orders over 150 €.
5.90 € delivery cost on orders under 150 €.
Europe
Free delivery for orders over 150 €.
6.90 € delivery cost on orders under 150 €.
Outside of Europe
Flat rate delivery cost of 12 €.
Processing and shipping
All orders are handled the same or the next business day and will typically ship the next business day. Orders placed Friday-Sunday will ship out Monday.
The standard shipments are made as priority delivery.
Delivery times:
Finland: 1-2 days
EU: 2-6 days ( due covid there might be some delays)
Outside EU: 6-14 days (due covid there might be some delays)
Further delivery and tracking information is available at www.posti.fi web site.
Returns
If for some reason you're not happy with your purchase and wish to do a return or an exchange, please email us at info@asuyama.com
Returns and exchanges must be made within 14 days of receiving the goods.
To be eligible for return or exchange items must be unused, in it’s original package and in a resalable condition. Special note for swimwear returns: Please make sure that swimwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done.
The delivery costs for returns shall be paid by the customer. If the package is lost in transit, ASUYAMA will not be responsible.
Exhanges we offer for free of charge!
Once your return is received and inspected, we will notify you if you are eligible for refund. The refund will processed and credit will be applied to your credit card or original method of payment.