Delivery & Returns

Delivery cost

Finland

Free delivery for orders over 180 €.

3.80 € delivery cost on orders under 180 €.

Europe

Free delivery for orders over 180 €.

5.80 € delivery cost on orders under 180 €.

Outside of Europe

Flat rate delivery cost of 18 €.

 

Processing and shipping

All orders are handled the same or the next business day and will typically ship the next business day. Orders placed Friday-Sunday will ship out Monday.

The standard shipments are made as priority delivery. Delivery time within EU is 2-6 days and to countries outside EU 6-14 days.

Further delivery and tracking information is available at posti.fi web site. 

 

Returns

 If for some reason you're not happy with your purchase and wish to do a return or an exchange, please email us at info@asuyama.com

Returns and exchanges must be made within 14 days of receiving the goods. 

To be eligible for return or exchange items must be unused, in it’s original package and in a resalable condition. Special note for swimwear returns: Please make sure that swimwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done.

The delivery costs for returns shall be paid by the customer. If the package is lost in transit, ASUYAMA will not be responsible.

 
Once your return is received and inspected, we will notify you if you are eligible for refund. The refund will processed and credit will be applied to your credit card or original method of payment.